Subject: SPAN Auburn Receiving Hours
We hope this finds you all healthy and safe during these unprecedented times.
Due to the closing of non-essential business in Alaska, our volume has temporarily decreased.
We are 100% operational but until further notice we are adjusting our receiving hours Monday through Friday as shown below. There is no change to our cut-off times on sail days to Central and SE AK.
Auburn, WA (COVID-19 adjusted) Receiving Hours:
• Monday - Friday: 6:00 am – 5:00 pm
SPAN cut-off times for sailing to Central & SE AK have not changed:
• Wed & Fri: 6:00 am - 1:00 pm - Central AK
• Tues & Thurs: 6:00 am - 4:00 pm - SE Alaska
If you are aware of a late inbound truck due into our Auburn facility after the above adjusted receiving hours please contact your Account Executive or Customer Service department immediately and we will do our best to accommodate receiving. SPAN’s operations remains fluid keeping essential and emergency aid items moving into Alaska.
Span Alaska’s priority is the safety of our workforce, our customers, and the vital cargo entrusted to us for successful delivery throughout Alaska. To date, there have been no instances of COVID-19 with our employees. Our drivers are practicing enhanced hygiene techniques while on the road, and are trained to maintain appropriate physical distance from others during pickups and deliveries.
If new restrictions are imposed, we will comply with all regulations in place at that time and advise of any service changes in a timely manner.
Thank you for your understating and the confidence you place in our services.
For additional information, please call 1-800-257-7726. Thank you.