Service Updates

Beginning of Keep From Freezing “KFF” Service [Posted – 09.26.2025]

September 26, 2025

Dear Span Alaska Customer

As a regular part of our Alaska service, Span provides specialized equipment (insulated containers) to protect your shipments from freezing. This year, the seasonal service will begin with the MKD321N sailing, departing Tacoma on Wednesday, October 15, 2025.

If this service is needed to protect your goods, please make sure the inbound paperwork is clearly marked, indicating the need to protect from freezing, for example: “KFF,” or “KEEP FROM FREEZING.”

Some customers may wish to use KFF service before these dates for inland locations, such as Fairbanks, where lower temperatures may prevail. In those instances, inbound paperwork must be marked accordingly, and KFF surcharges will apply.

Please contact your sales representative with any questions you may have or call our customer service department at 1-800-257-7726.

Thank you for your business and the confidence you place in our services

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