Customer Service
Support from people who know your shipments and care about your business.
How to Reach Us
Customer Service Hours
Pacific Time: Monday–Friday, 7 a.m.–6 p.m.
Alaska Time: Monday–Friday, 6 a.m.–5 p.m.
Contact Us
Phone: 1-800-257-7726
Email: customercare@spanalaska.com
(Include your Shipment ID or Pro Number for faster service.)
What We Can Help With
Our Customer Service Team is ready to help with:
General inquiries and service questions
Shipment tracking and proof of delivery
Shipment ID or reference corrections
Shipment delays, damage, or documentation issues
Rescheduling or special handling requests
Inbound carrier tracking and incoming alerts
Pickup scheduling and empty trailer releases
Credit card payments and miscellaneous invoicing